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Last updated: July 15, 2026
These Terms of Service ("Terms") are an agreement between you and Nuflorist, LLC ("NuFlorist," "we," "us"). They govern your use of our "Services":
By using the website, or by installing or using the app, you accept these Terms. If you do not agree, do not use the Services.
The app runs on Shopify's platform. It is therefore additionally governed by Shopify's applicable terms and by the terms shown on our Shopify App Store listing. These Terms do not change your own agreement with Shopify.
Your use of the Services is also subject to our Privacy Policy and our Cookie Notice, which explain what information we handle and how.
These Terms are an electronic agreement, and you agree that we may send you notices and other communications about the Services electronically.
The Services are business tools. You must be at least 18 years old to use them. If you use the Services for a company — for example, installing the app for a flower shop — you represent that you have authority to bind that company to these Terms, and "you" in these Terms includes it.
You agree not to:
If your use of the Services breaks these rules, we may suspend or end it (see "Term and termination").
The app connects to your Shopify store with the permissions you approve when you install it. Through those permissions, it processes your store's data — including your customers' order information — to provide its features. What the app accesses, what we store, and how long we keep it are described in the Privacy Policy.
We use data received through Shopify's APIs only as needed to provide the app to you. We do not sell it, use it to benchmark other stores, or share it for advertising. When you uninstall the app, we automatically delete your staff sign-in session records, as described in the Privacy Policy. Uninstalling does not, by itself, delete the rest of the merchant data we hold — to have that deleted, email us at info@nuflorist.com. Our use of Shopify data is governed by Shopify's API License and Terms of Use. If we discover a security breach affecting your store's data, we will report it to Shopify within 24 hours of discovery and take prompt steps to correct it.
Your responsibilities as a merchant. Your shoppers are your customers, not ours. You remain responsible for your own store's legal compliance, including your store's privacy policy, any consents or notices your shoppers are owed, and the lawful handling of their personal information. The app processes your store's data on your behalf, as described in the Privacy Policy. If you enable an optional integration — such as MAS Direct Network wire-order fulfillment — you authorize us to send that integration the order details it needs, as described in the Privacy Policy.
The website is free to use. The app offers a free plan and a paid plan; the current plans, prices, and any trial terms are those listed on our Shopify App Store listing.
All app charges are billed and processed by Shopify through Shopify's billing system, under the plan you choose. We do not collect or store your payment details. Billing cycles, applicable taxes, and any refunds are handled through Shopify billing.
If we change a plan's price, the change applies prospectively only. We will post the updated pricing on our App Store listing, and for an existing subscription the new price takes effect only after notice and any approval Shopify's billing system requires. Price changes are never retroactive.
We own the Services and the material in them that we created — the software, design, text, graphics, logos, and the NuFlorist name and marks. The Services are protected by copyright, trademark, and other intellectual-property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services as they are intended to be used under these Terms: to browse the website and, for merchants, to run the app on your Shopify store. No other rights are granted.
Your store's data remains yours. Nothing in these Terms transfers ownership of it to us. If you send us feedback or suggestions about the Services, we may use them to improve the Services without restriction or obligation to you.
The Services are provided "as is" and "as available." Except as expressly stated in these Terms, to the fullest extent the law allows, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In plain terms: we cannot promise the Services will always work perfectly or fit every need. We do not promise that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected.
We may change, suspend, or discontinue any part of the Services at any time. We will make reasonable efforts to notify merchants in advance of changes that materially reduce the app's functionality.
The app depends on third-party platforms and services we do not control — including Shopify and, where a shop enables it, MAS Direct Network. We are not responsible for their acts, omissions, or outages.
Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.
To the fullest extent the law allows, neither we nor our members, officers, employees, or agents will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the Services or these Terms, even if we have been advised that such damages are possible. To the fullest extent the law allows, our total liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (i) one hundred US dollars (USD $100) or (ii) the amounts you paid to us for the Services during the six (6) months immediately preceding the event giving rise to the claim.
These limits apply regardless of the legal theory — contract, tort (including negligence), strict liability, or otherwise. Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you; in that case, our liability is limited to the fullest extent the law allows.
Nothing in these Terms limits liability for fraud, willful misconduct, or any other liability that cannot be limited under applicable law.
You agree to indemnify and defend (cover the cost of) NuFlorist against third-party claims arising from: (a) your breach of these Terms; (b) your misuse of the Services; or (c) for merchants, your own store's dealings with its shoppers, including your handling of their personal information. This includes the reasonable costs and attorneys' fees that come with such claims. We will notify you promptly of any claim covered by this section and allow you to control its defense, provided you do not settle a claim in a way that imposes obligations on us without our written consent.
These Terms apply for as long as you use the Services. You can stop at any time: stop using the website, or uninstall the app from your Shopify store.
We may suspend or terminate your access to the Services if you materially breach these Terms, if the law or Shopify requires it, or if we discontinue the Services. Where practical, we will give you notice first.
When your use of the app ends, Shopify handles any final billing under your plan, and we handle the data we hold as described in the Privacy Policy. Sections of these Terms that by their nature should survive — including "Intellectual property," "Disclaimers," "Limitation of liability," "Indemnification," and "Governing law and venue" — survive termination.
These Terms, and any dispute arising out of or relating to them or the Services, are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules (meaning Florida law applies even if you are elsewhere). The state and federal courts sitting in Miami-Dade County, Florida, have exclusive venue over any such dispute, and both parties consent to personal jurisdiction there.
A few general rules go with this section:
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top and post the revised Terms on this page. If a change is material, we will take reasonable steps to bring it to your attention — for example, a notice on the website or on our App Store listing. Changes apply prospectively from posting. If you keep using the Services after a change takes effect, you accept the revised Terms; if you do not agree, stop using the Services.
Questions about these Terms or the Services — including merchant support for the app — go to:
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